This is our pick for the top seven both paid and free DocuSign alternatives. We’ve prepared it so that you can make the most informed decision possible when deciding which solution is right for you or your business.
The global electronic signature market is growing at an ever-increasing pace. E-signature software brings convenience and consistency to document processes. From collecting and distributing employee applications, to closing contracts, and even filing taxes. Each platform comes with its own selection of pros and cons.
Being one of the industry giants, DocuSign offers a vast toolset for even the most complex e-signature workflows. Yet we believe that a widespread opinion that the more features you have, the better, isn’t always right. In fact, according to the famous “80-20 rule,” 80 percent of customers only use 20 percent of the features in the software they purchase. When working with daily document-driven tasks, your focus will most likely shift toward more down-to-Earth things like pricing transparency, availability and ease of use.
We’ve narrowed down our comparison to only a few significant parameters giving you enough space to take a test drive and see for yourself which solution is right for you and your business. These parameters include:
Take a look and see why your first-choice vendor for an electronic signature solution should be capable of more than just signing documents.
An award-winning e-signature solution ranked the #1 e-signature application for Enterprise businesses with an average satisfaction score of 9.56 out of 10. First introduced in 2018, signNow is known for its simple, mobile-friendly interface and user-driven approach that allows for easy maneuvering through e-signature workflows.
Technically speaking, signNow out does its competitors in terms of pricing, user support and ease of signature processes. Even more, signNow is the only e-signature solution that made it into the Top 50 of the Fastest Growing Products of 2019.
What’s most important is that with more and more new features and integrations being introduced, signNow remains quick, intuitive and lightweight.
Now, let’s sit back and see the picture in detail.
signNow is primarily known as a robust web app compatible with any device and operating system. It also features fully-functional iOS and Android apps allowing users to edit, collaborate on and e-sign documents even when offline. signNow’s industry-leading mobile capabilities have made it the #1 e-signature app in the App Store. Along with many other things, signNow mobile apps enable you to import files from Photo Library, capture documents using your phone’s camera, and even collect in-person signatures with your iPad in Kiosk Mode.
Technology integrations with signNow allow individuals and enterprises to access signNow features without leaving their business applications. signNow integrates with 21 different programs, including Microsoft Office 365, OneDrive, NetSuite, Oracle, G Suite, Google Drive, Salesforce, Box and many more. These integrations range from CRM to security to electronic document management programs. What’s more, with the signNow REST API, you can easily adjust complex e-signature workflows with multiple users and roles involved. You don’t even have to contact salespeople to get started: create your sandbox account and test the signNow API absolutely free. View the complete list of signNow integrations here.
Pricing charts may be concealing a nasty surprise if you don’t know what to look out for. signNow pricing is known for its affordability and transparency. It doesn’t contain any hidden fees or limits on the number of signature requests. While DocuSign’s Business Premium plan will cost you $135 per user per month, signNow’s pricing for the same plan is only $15 per user per month. Another thing is that we believe that there is no need to pay more than $25 for an e-signature solution. Read more about signNow’s pricing here or try it out with no obligations by subscribing to a 7-day free trial.
Ensure the highest level of protection for your documents and agreements by using a verified e-signature platform. With signNow, you can rest assured that your documents are stored on SOC 2 compliant servers. SOC 2 certification guarantees that a service meets or exceeds industry standards for security, availability, processing, integrity, confidentiality and privacy. The platform also provides a detailed document history featuring all actions/changes and the users who performed them. signNow always operates in full compliance with the General Data Protection Regulation (GDPR) and supports medical organizations in their compliance with 21 CFR Part 11. Accordingly, PCI DSS certification safeguards confidential cardholder data. Finally, the Audit Trail option enables you to download a document’s history and view all changes made and get a detailed log with time stamps and IP addresses.
Depending on their subscription profile, signNow customers can get support via phone, email or live chat. Additionally, you can visit the signNow Help Center. It carries a detailed description of all the how-to’s and steps required to resolve any issue you might face while working with signNow and applicable to almost every use case. Use the Live Support Chat to contact the signNow support team whenever you need help with sending, tracking and managing your documents. Save the chat history and have it sent to your email address in text form.
Being one of the most popular brands on the e-signature market, Adobe Sign is part of the Adobe Document Cloud suite of services. It’s a cloud-based e-signature service that allows users to send, sign and track e-signature processes using a web browser or mobile device. Adobe Sign can be used based on an individual, small business, or enterprise-level subscription. Services offered by the platform include signing forms with an electronic signature or digital signature, collecting signatures from multiple users, creation of branded forms, receiving email notifications and sending reminders.
With Adobe Sign, you can sign documents both using a browser on your computer or a mobile device via a standalone iOS/Android application. The platform allows a user to send, track and manage signing processes while on the go. Collect signatures in person, scan paper documents with your mobile device’s camera and send them for signing in one simple step.
Adobe Sign is pre-built to run within Salesforce, Apttus, Workday and other enterprise apps. It integrates with a number of productivity apps such as Microsoft Dynamics, Box and Dropbox. Use API tools to integrate Adobe Sign capabilities into your custom apps.
Adobe Sign features plans for both individual and business users. The cheapest individual plan starts from $9.99 per user per month (billed annually.) There is no limit on the number of documents you’re allowed to process with Adobe Sign. Also, their Business subscription is actually cheaper than DocuSign’s Business and Business Premium subscriptions, which share many of the same features.
Adobe Sign is compliant with electronic signature laws around the world, including the EU eIDAS Regulation and the US ESIGN Act. All documents signed using the platform are encrypted and saved as Certified PDFs. Recipients have an option to validate the document’s authenticity. Every transaction includes a complete audit trail detailing events and actions. The platform meets all security compliance standards and is compliant with ISO 27001, SOC 2 Type 2, HIPAA and PCI DSS. Adobe Sign also provides an identity verification feature that protects both the sender and the signer during the signing process.
Adobe Sign Help Center features user guides, tutorials and a FAQ section. You can ask a question of your own or learn more about the platform by visiting the Adobe Support Community page. Enterprise users with an active paid subscription have an option to use direct support within the Adobe Sign web app.
Our list of DocuSign alternatives would be incomplete without PandaDoc. It’s an all-in-one document management and automation software, with e-signatures being only one feature. The system supports multiple document formats and integrations, allowing users to unite their existing CRM, payment and file storage apps into a single workflow.
PandaDoc is mobile-friendly, allowing you to track, approve and e-sign your docs on the go from your smartphone or tablet. However, if you’re looking for extra functionality (document creation, CRM integrations and other workflow capabilities), you will most likely have to use the PandaDoc web application.
PandaDoc integrates with over a dozen popular CRMs like HubSpot and Salesforce, allowing you to update records automatically and auto-fill documents with data. Also, it integrates with popular payment systems like PayPal and QuickBooks. Find out more about PandaDoc integrations here.
PandaDoc offers three plans, Individual, Business, and Enterprise starting from $9 per user per month (billed annually.) The tricky thing about PandaDoc’s pricing, however, is that with the monthly plan, the user is only allowed to manage up to 5 documents every month (or 60 documents per year with the annual plan.) If you want to process/send an unlimited number of documents, you will have to upgrade to a Business subscription.
PandaDoc is SOC II Type II certified and GDPR compliant. PandaDoc stores document data such as metadata, activity, original files, and customer data in different locations while also compiling and generating documents when requested. All data stored in and transferred within the system is encrypted.
The easiest way to reach PandaDoc support is by visiting the Help Center featuring a range of user guides covering various use cases. Users with general questions and inquiries are encouraged to get in touch by filling out the feedback form.
Formstack Sign (formerly InsureSign) is a relatively new product on the market when compared to other DocuSign alternatives. It’s a secure and straightforward way to get any document signed electronically. Suitable for businesses of all sizes, Formstack Sign allows customers to sign documents from their laptops and mobile devices.
Upload any document, drag and drop fields and add your signer’s information. Formstack Sign will send them an email or text containing the document that requires a signature.
Using the app’s flexible signing tools, users can certify their docs and forms using both desktop and mobile devices. Once the document or form is signed, you can request a full audit log.
Despite positioning itself as a mobile-oriented solution, Formstack Sign does not offer a standalone mobile app for iOS/Android devices dedicated solely to e-signing. Instead, you’re offered a mobile signing feature that can send a document for signature via text message instead of email. Each user who participates in the signing session receives a link. The link automatically redirects him/her to a signing screen where they can review and sign the document. If specific fields are required or optional, it will be indicated on the document. Formstack’s mobile signing function allows participants to fill in their information (i.e., initials, date or signature) by simply clicking on the highlighted fields.
Formstack Sign allows you to update CRMs, collect payments, manage email subscriber lists, and much more. Click here for more information.
Formstack has three pricing plans (Standard, Pro and API/Enterprise) starting from $15.95 if billed annually. A standard subscription package includes features like unlimited templates, mobile signing, automatic backup and storage, audit trails and so forth. Another great thing is that, just like signNow, with Formstack Sign an unlimited number of e-signatures, documents, and templates can be processed each month.
All documents edited and sent with Formstack Sign are protected with TLS end-to-end encryption. Also, you can add another layer of protection to your docs and forms by requiring signers to use a passcode. Formstack Sign is HIPAA compliant, which means it can be used for e-signing documents that contain sensitive patient health information. Formstack Sign also meets the Food and Drug Administration (FDA) requirements for electronic signatures defined by 21 CFR Part 11. Storage servers are securely located in SAS 70 Type II data centers with redundant power and internet connectivity.
Formstack Sign customers enjoy dedicated customer assistance available via phone at any time. Additionally, visit the Formstack help page containing a variety of guides, webinars and video tutorials on various use cases.
Another platform featured in the G2 Crowd’s Best E-Signature Software list. The idea behind eversign is to help both individuals and enterprises manage sensitive data such as contracts and business agreements in the cloud.
Key features include things like in-person signing, audit trail, web-based document editor, contract management tools and many more. eversign provides a library of templates for contracts and forms.
You can pre-fill any document with custom text, checkboxes and other elements. Signers can edit documents and forms on desktop or mobile devices.
eversign services are optimized for smartphones and tablets. Thus, the service gives mobile users the ability to edit documents on the go, and access to documents from wherever they are. However, a native iOS or Android mobile app isn’t available. eversign technology automatically detects which device a user is using and adjusts user-preferences accordingly.
eversign integrates with many third-party services, including Google Docs, Zoho, Dropbox and Salesforce. Signed documents stored in eversign can be scheduled for auto-expire or permanently deleted after they reach a particular deadline.
Compared to other electronic signature software, eversign’s pricing policy is quite peculiar. The platform does not offer a free trial. Instead, you get free access to eversign Lite, a lightweight package allowing up to 5 documents to be processed per month plus 3 API documents and only supports one team member. Apart from that, there are Basic, Professional, Professional Plus and Enterprise plans, starting from $9.99 (if billed yearly). Read more about eversign’s pricing here.
eversign is maintained by apilayer, a provider of cloud-based API and Software-as-a-Service (SaaS) brands for developers. It ensures a maximum level of protection for your documents and transaction. Every bit of data processed within eversign is protected by industry-standard 256-bit HTTPS encryption. At the same time, the signing process is equipped with an Audit Trail containing a detailed log of all actions related to the document. As an additional safeguard ensuring the safety of client data, it’s stored separately on remote servers. All data related to a user’s account, including documents and account information, is stored on cloud servers hosted by IBM. Accordingly, all eversign transactions are transferred via 256-bit HTTPS encryption.
eversign comes with its own extensive Help Center focused on answering any questions you might have. You can also contact support via phone, email, contact form or live chat.
HelloSign is one of the industry’s old-timers. The platform has been providing individuals and teams with a wide range of tools for resolving paperwork bottlenecks through an intuitive, user-friendly signing experience since as early as 2010.
The platform offers security/compliance and custom branding standards at a small business-friendly price. With HelloSign’s flexible workflows, team management, and Google plug-ins, fill out and sign documents anywhere, at any time.
In addition to the web-based app, HelloSign has separate mobile apps for mobile devices. Another cool thing about the platform is that it’s heavily integrated with Google. HelloSign offers a Google App for onboarding teams and allows users to use their Gmail credentials to log into the system.
HelloSign supports integrations with a number of business apps such as Salesforce, Oracle Content & Experience Cloud, HubSpot CRM, Slack, Eventbrite, and more. HelloSign also integrates with cloud storage services: Google Drive, OneDrive, Dropbox, Evernote and Box.
Again, like eversign, HelloSign offers a free plan with limited capabilities allowing one user to send up to 3 signature requests every month. Other plans (Pro, Business, Enterprise, HelloSign API) allow a certain number of senders to process an unlimited number of documents. These plans start from $13 (if billed annually.)
HelloSign keeps your documents private and secure by utilizing SSL encryption and a world-class secure server infrastructure. Each document within HelloSign is encrypted with a unique key. What’s more, each key is encrypted with a regularly changed master key. Even if someone were able to bypass the physical security and access a drive where your data is stored, they still wouldn’t be able to decrypt it.
Perhaps the easiest way to get help from HelloSign support staff is via Live Chat. Once you log into your account, simply click the “Contact” button. Another way to get your questions answered is to contact HelloSign by sending an email to firstname.lastname@example.org. HelloSign customer support officials will reply to your query as quickly as possible. HelloSign also features its own Help Center. Here you can submit a request or report an issue using a feedback form.
Last but not least, an open source alternative to DocuSign. Quite straightforward and simply-put, the platform positions itself as a free online signature creator and document editor. AltoSign allows you to sign a PDF in literally one click. You don’t even have to fill in your email address or sign up for an account!
Either upload a file directly from your device’s internal storage or import one from Google Drive, Dropbox or OneDrive. Add your signature by drawing it in the box and place it anywhere within your doc. Once finished, choose what you’d like to do with the executed doc. The possible options include:
- Save the file back to your device in PDF format
- Export the resulting doc to a cloud storage
- Keep editing it online using an advanced PDF web editor. Add or remove text, rotate pages, split a large doc into smaller ones, password-protect it and do a lot of other cool things.
- Share the document with anyone by faxing it to any US number.
The best thing about AltoSign is that it’s not overloaded with features that may never be used and does the job pretty well with what it has. While not being as multifunctional as some of the industry’s big names, it carries a sufficient amount of tools for seamless document management and meets all the necessary security and data encryption requirements.
Pick the DocuSign alternative that suits you best
Regardless of which of the DocuSign alternatives we’ve covered, the best way to sort things out is to try everything out with your own hands. Each of the e-signature solutions we’ve mentioned in this article offers either a free trial or limited-functionality free version.
Avoid overpaying for your e-signature product. Focus on simplicity and convenience and start maximizing the efficiency of your e-signature workflows. Test the important features and see for yourself how the software handles the specific demands of your business.