PennyBooks is a digital accounting firm providing services to contractors, lifestyle businesses, and start-ups across the United Kingdom.
In these many months of working from home under lockdown, PennyBooks has been offering a life-saving alternative to old-fashioned paper-based accounting — a completely digital solution that comprehensively covers monthly bookkeeping, self-assessment, tax optimization, and much more.
Along with digital workflows for professional accountants, eSigning is an expected component.
Brendon Dallas, Founder of PennyBooks, London, United Kingdom
Initial pain points before switching to signNow
Before signNow, PennyBooks was using a single portal-based eSigning solution which was designed specifically for the accountants to share documents with their clients. Despite being a designated accounting-oriented software, this previous solution could not completely fulfill the demands of PennyBooks’ digital workflows:
“We are a fully digital firm and this solution was very clunky for us. It looked like it hadn’t been redesigned since the early 2000s,” says Dallas.
Thus, PennyBooks started looking for eSignature alternatives while keeping the following four prerequisites in mind:
- Document security and compliance
- Ease of process automation (ideally, a low-code or no-code solution)
- The ability to incorporate a logo and have personalized branding for all documents
- An interface that would be seen as user-friendly by any type of client
How did signNow meet these requirements?
Security & compliance
Lightweight interface & intuitive UX